
FAQ
Welcome to our FAQ Section
On average, we can capture and print approximately 70–80 photos per hour, including time for guest preparation and posing.
The booth can accommodate up to 8 guests, depending on the distance between the camera and the backdrop. However, for optimal photo quality, we recommend limiting to 5 guests at a time.
A 30% deposit is required to secure your booking and is non-refundable under any circumstances.
Cancellations or rescheduling requests must be submitted at least 14 days prior to the scheduled event date.
Setup takes approximately 45 minutes, but we arrive 60 to 90 minutes early to test and ensure everything operates smoothly.
YES! Every package includes a booth attendant who handles setup, takedown, and provides support to guests throughout the event.
Yes! The photos are printed instantly, it takes about 10 seconds to print each photo.
We recommend booking at least 3–4 weeks ahead of your event, especially if you're requesting customization options such as personalized templates or backdrops.
You may reschedule only once without penalty, provided at least 14 days' notice is given.
Our services start at a minimum of 2 hours, and we're flexible to accommodate the total duration you need for your event.
We proudly offer our services across the Greater Montreal Area. We also travel to Ottawa, Ontario for an additional fee.
A 30% non-refundable deposit is required at the time of booking to secure your date.
The remaining balance is due 14 days prior to the event.
We accept payments through e-transfer and pay pal
Yes, we offer customization on demand for a minimal fee, as outlined on our Additional Add-Ons page.
However, we’ll first provide you with a selection from our existing inventory, including backdrops, templates/overlays, envelopes, start screens, and more.
Yes certainly, for a studio-style experience, we generally recommend full-body shots, but portrait mode is also a great option and works just as well.
We love maintaining a minimal and refined aesthetic.
You'll have a wide variety to choose from— evening gloves, classic hats, faux glasses, bow ties, and more!
Yes, we do—but we always request our clients' consent before sharing any photos.
We typically offer on-demand printing in two popular sizes: 4×6 inches and 2×6 inches (photo strip).
Yes, we do! For outdoor setups, we require a tent to protect our equipment from heat, wind, and potential weather-related damage. A tent rental is available for an additional $100.
We offer an instant digital sharing options such as QR code, text message, email, live gallery life time access and a custom event link where all photos can be viewed and downloaded throughout the event.
We use a DNP printer that is designed for a high-volume and fast printing that is ideal for both small or large events.
We charge a small fee for venues with stairs and has no access to elevators.
